Field Manager

Job Description

Positions Overview: As a Field Manager you are responsible for managing a dedicated team of field sales representatives on a daily basis. You will be required to lead, train, coach, and motivate in field sales staff to be the leading provider of exceptional sales and service. Achieving objectives in all key business indicators, mainly sales performance, is a big part of this role.

Responsibilities:

  • Responsible for achieving all key business objectives including sales, consumer experience, operational compliance.
  • Create strategies for underperforming sales staff and locations, and implementing solutions that are aligned to the overall business objectives.
  • Responsible for ensuring that all employees have completed necessary training and coaching requirements.
  • Manages schedule and staffed appropriately according to the published schedule.
  • Responsible for ensuring all weekly reporting is submitted on time and is accurate, including analysis of numbers and action plans to address issues.
  • Manage and coach all Field Sales Representatives to ensure all are met and exceeded.
  • Develop market initiatives that yield solid ROI with the client
  • Ensure that all hiring is completed in a proactive manner using appropriate Match guidelines as well responsible for retention and management of acceptable turnover rates.
  • Establish administration of day to day area operations including weekly and quarterly field visit reports, communication to the team, performance management and HR related activities.
  • Provide support to the Project Manager for program operational components and participate in special projects as needed.
  • Issue management for the field, being the first point of contact for client and Match Marketing Group
  • Communicate and lead the execution of the national program calendar of activities and responsibilities including capacity planning and best practices in their respective region(s)
  • Responsible for representing both the client’s brand and Brand Activation
  • Conduct weekly meetings with the following:
  • Weekly meetings with the client
  • Weekly business reviews with Account Director
  • 1:1 with Senior Field Sales Representatives

 

Qualifications & Requirements:

  •  Degree
  • Proven clear understanding of sales and customer service fundamentals
  • Prior success in training and motivating a sales team in meeting and exceeding performance objectives
  • Basic understanding of the fundamentals of recruitment
  • Sales and Merchandising experience an asset
  • Previous Management of a remote workforce an asset
  • Flexibility to work weekends
  • Computer Literacy in Microsoft Office Suite and the Internet are necessary
  • Ability to travel as required 

 

Job Location

Pune And Mumbai